How do I find my invoice?

To find your invoice (a.k.a. Sales Order) for the item(s) you won on the Aucto Marketplace, follow the steps below:

Step #1 - Login to your Aucto account by visiting aucto.com/login.

Step #2 - After logging in, hover over the My Account button in the top right corner and click on the Sales Orders Option, or, visit this link to go directly to your invoice(s): https://www.aucto.com/marketplace/user-dashboard/sales-orders . On a mobile device , you will need to press the my account button to load the dashboard.


Desktop

Mobile

Step #3 - You will be able to see all Sale Orders sorted by various statuses including, Pending Payment, Pending Release, Released, and collected.

Desktop

Mobile

Step #4 - After finding the invoice you are looking for, there are several actions you can take underneath the Actions tab. These include Contact Seller, View the PDF version of the invoice and Pay Now. To download your copy of the invoice, select PDF.  

Still having issues accessing your invoices/sales orders? Contact our support team today by sending an email to support@aucto.com or calling us at (844) 326-7305

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